Monday: 9:30am – 5:00pm
Tuesday: 9:30am – 5:00pm
Thursday: 11:30am – 7:00pm
Friday: 11:30am – 7:00pm
Saturday: 9:30am – 5:00pm
Where is the clinic located?
The clinic is located on level 1 in the Balmoral building at Bayside Shopping Centre (next to Rebel Sport).
The best entrance to the clinic is up the escalator or lift on the corner of Shannon Street Mall & Station Street Mall. Click here to view the location on our centre map
Where is the best place to park to access the clinic?
Enter the undercover carpark via Olsen St (off Beach St) or Balmoral St (off Young St)
Can I get there by public transport?
Yes. Frankston Train Station is located 200m from the clinic. Simply exit the station onto Young St and walk down Station Street Mall to the clinic entrance.
Alternatively, there are multiple bus stops near the clinic. Please visit the PTV website to find your best bus route.
Who can I contact after hours if I become sick from the vaccine?
You should seek medical attention after vaccination if you think you are having an allergic reaction. Call 000 if you experience severe symptoms, such as difficulty breathing, wheezing, a fast heartbeat or collapsing.
For symptoms which are not urgent, you can see your GP.
What are the opening hours for the clinic?
Mon, Tues: 9:30am – 5:00pm
Thurs, Fri: 11:30am – 7:00pm
Sat: 9:30am – 5:00pm
Can I come on the weekend or after hours?
The vaccination hub is open until 7pm on Thursday and Friday night. It is also open 9.30am-5pm on Saturday and Sunday.
How much does it cost?
The COVID-19 Vaccination is free. Please bring your Medicare Card and Driver’s License with you to your appointment.
Do I have to book?
Bookings are essential for Pfizer vaccinations. There is some capacity for walk-in AstraZeneca vaccinations for people who meet the eligibility criteria. Bookings are encouraged to avoid wait times. Make a booking by calling 1800 675 398 or online through the Department of Health’s website: https://www.coronavirus.vic.gov.au/book-your-vaccine-appointment
What if I’ve booked but need to cancel/don’t turn up?
It is important that you inform the Vaccination Team if you are unable to make your appointment. Please call 1800 675 398 or change your appointment online through the Department of Health’s website: https://www.coronavirus.vic.gov.au/book-your-vaccine-appointment
Who can get vaccinated?
Anyone who meets the eligibility criteria can make an appointment to be vaccinated. Check your eligibility here: https://covid-vaccine.healthdirect.gov.au/eligibility
Can I shop at the centre before or after my vaccination?
Yes, Bayside Shopping Centre is open:
Mon, Tues, Wed: 9:00am - 5:30pm
Thurs, Fri: 9:00am - 9:00pm
Saturday: 9:00am - 5:00pm
Sunday: 10:00am - 5:00pm
What if I’m feeling sick/have symptoms?
If you are feeling unwell and have symptoms of COVID-19 please get tested for coronavirus and isolate until you receive your test results. Screening clinic locations are available here.
Please re-schedule your appointment by calling 1800 675 398 or through the Department of Health website.
Can I eat or drink in the clinic while I’m waiting?
Please eat and drink before you arrive at the Vaccination Hub. As per Department of Health guidelines, you will be required to wear a mask whilst indoors at the Vaccination Hub.
Is there disability access to the clinic?
Yes, there is a lift located next to the escalators
Are there any regulations around service or support animals?
Service or support animals are permitted to come with you for your vaccination.
Does Vicinity support the vaccine rollout?
Vicinity has worked closely with state governments throughout the COIVD-19 pandemic to utilise parts of our centre car parks as testing hubs to help keep our communities safe.
Approximately 66% of the Australian population live within a 30-minute drive of a Vicinity centre, providing an attractive network of locations state governments may consider for vaccination hubs.
Vicinity’s first priority is the safety and wellbeing of our customers, retailers, employees and communities.
To see if the vaccine is right for you, please contact your local GP.
Will Vicinity make a vaccine a mandatory requirement to enter the centre, or to work at the centre?**
Safety is our first priority and throughout the pandemic, Vicinity has implemented a wide range of COVIDSafe measures across its centres nationwide. This includes:
We understand everybody has different circumstances and at this stage, while we continue our COVIDSafe practices, will not mandate customers or employees must have the vaccine to enter one of our centres.
Why do you charge rent for vaccine hubs, they help you as much as anybody?**
Vicinity has a close relationship with state governments and health authorities. At Bayside, we have worked with Peninsula Health to utilise space in the centre for an extended duration to enable the vaccine rollout. Lease payments on the space allow us to cover overheads, security, customer service and parking, to help provide a seamless experience for customers.